Archives

How to Improve Your Memory

Aug16

August focus: Domestic Cleaning Service

how to improve your memoryHow to Improve Your Memory

If you wish to know how to improve your memory and recall a fact, and it does not come into consciousness, what do you say? “I have forgotten.” That is the customary remark. You now understand what such a statement will do. It is exactly the same as telling your subconscious mind to do nothing at all. You have forgotten, and that’s all there is to it. The next time you wish to recall a fact, say; “It will come to me,” or some such positive thought. With such a mental instruction your subconscious mind will delve into your storehouse of knowledge and presently you will find the thought coming into your consciousness.

As we grow older, our interests increase and frequently, through not having shown sufficient attention at the time of hearing a fact it will escape us. As we have such experiences, we begin to feel our memory is slipping and a ‘bad memory consciousness’ is created. The memory becomes poor because we have literally instructed the subconscious mind to make it poor. It is extremely easy to correct this condition. To hold to the thought, ‘I have a good memory’, will prove a revelation to us. We will develop a good memory. Continue reading →

Becoming a Good Conversationalist

Aug15

August focus: Domestic Cleaning Service

becoming a good conversationalist

Becoming a Good Conversationalist

Since making your client comfortable with you is dependent upon conversation, here are a few thoughts which will help toward making you a better conversationalist, which you will be rewarded for in your earnings. You already know this information intuitively, but why not review it anyway? Continue reading →

Gaining Trust and Confidence

Aug15

August focus: Domestic Cleaning Service

gaining trust and confidenceGaining Trust and Confidence (of the Client)

Making an Impression when you Arrive

It is always advisable to meet the client at an allocated time that is not the time set for doing the work, and when you do meet your client for the first time, a better impression will be made if you arrive wearing the clothes of a businessperson. This means, a business jacket and matching pants (or skirt). This will immediately impress upon your client that you take this business seriously, and that you will provide a professional level of service. Without even having to open your mouth, much will be said about you that words won’t then have to express or explain. Continue reading →

Working in Another Person’s Home

Aug15

working in another person's home

Working in Another Person’s Home

Who will be my Clients?

Before considering where to advertise, look at the area that you live in and sum up its potential. If you want to work in this area, do the people here all work, or are they mostly on government benefits? It’s no use advertising in areas where people cannot afford to hire you. It’s better to travel a little and make some money. There are many factors to consider when working in another person’s home. Continue reading →

Summary Questions and Exercises

Aug14

August focus: Domestic Cleaning Service

summary questions and exercises

Customer Service – CLIENT⇔ MESSAGE ⇔ CLEANER

The most important thing in your job apart from being a ‘super cleaner’ is communication.  Contact between the clients and yourself is vital.  This is why it is important that when a new client leaves you a message that you call them right away to introduce yourself and set up your initial appointment. The client will be shopping around, so the sooner you get back to them the more chance you have to secure their booking. When you do you will want to make arrangements with your client about keys, security systems, dogs etc. Continue reading →

Planning Ahead

Aug14

August focus: Domestic Cleaning Service

 planning ahead

Planning Ahead – Keep your Diary Close-by

Always have all of your client’s details and your diary or roster with you while you are working. If you need to contact the next client to inform them that you are running late you should be able to access their details at all times. This also allows you to accept a one-off job if it comes in, giving you the opportunity to earn the extra income. It gives you the option to say ‘yes’ or ‘no’ to a request for you to work that same day. Continue reading →

Working as a Couple

Aug14

August focus: Domestic Cleaning Service

working as a couple

Working as a Couple (Male/Female)

This is why working as a couple is the right way to go in the home cleaning profession: Firstly, if you are a single male wanting to work in the domestic cleaning industry you should attempt to team up with a female, or you may find that you won’t get any work (or perhaps not as much as you would like, unless you are gay). This is because when a woman is at home by herself with her children, she feels that her safety is threatened if you are male and she doesn’t know you. So team up with a woman so that you will be able to find enough work. Continue reading →

Getting To and From your Bookings

Aug14

August focus: Domestic Cleaning Service

getting to and from your bookings

Getting to and from your bookings

You WILL need a Car

The only way to be really successful in this type of business is to have your own car or van so that you can get to and from your bookings. Seeing as you will not have to transport heavy equipment you can still be very successful with a small car – you don’t have to have a van. But due to the fact that you will need to carry a Kit with you that includes a vacuum cleaner, you should at least have a car. Your main source of income will come from people that live in upper middle to upper income areas, which are not always accessible via Public Transport, so unless you have your own reliable form of transport it would be wise not to start this business until you do. Plus it would be very difficult to carry all your supplies with you on the train or bus. Continue reading →

Building your Roster

Aug13

August focus: Domestic Cleaning Service

 Cleaning – fortnightly roster pdf form

building your roster

Step by Step Instructions on Building your Roster

This business is not just about cleaning. It involves:

  • cleaning
  • quoting (making sure that your client understands how teams of two work)
  • communication by phone, face-to-face and written
  • follow-up with the client
  • diary skills

Continue reading →

Questions and Exercises

Aug13

August Focus: Domestic Cleaning Business

questions and exercises

Questions and Exercises

The following questions and exercises are good to do ahead of time so that you can get a better idea of the business that you are going into: Continue reading →