Tag Archive | domestic cleaning service

Budgeting for Business and Personal Needs

August focus: Domestic Cleaning Service

Budgeting for Business and Personal Needs

How does a Small Business Owner prepare their Budget?

When you are a paid employee you are on a ‘fixed income’. Under these circumstances you would approach your personal budgeting from the angle of ‘I know that I will earn so much money this week, how am I going to distribute it?’ A small business owner’s budget is prepared from a completely different angle. You must ask yourself ‘If these are my proposed expenses, then how much income do I need to generate via my bookings so that I may meet my expenses?’

In this article I have included a Budget Planning Form to help you determine your personal overhead expenses and your projected business expenses. Complete step one to determine your total monthly personal overheads. Complete step two to determine your projected business overheads. In step three combine the totals to determine the minimum weekly sales volume necessary to ascertain your break-even point. Review example A for a copy of a complete budget planning form.

 

EXAMPLE ‘A’

Sunshine Carpet Cleaning                                                                            Owner: John Smith

BUDGET PLANNING FORM

STEP 1  Weekly Living Expenses                                 STEP 2  Projected Business Exp.

Rent or Mortgage Payment div. by 4.3       145          Business Savings                        100

Insurance: Medical                                    7          Materials/ Purchases                   120

House and Contents                                  3          Telephone/Mobile/Pager                50

Savings                                                 40          Insurances/Superannuation            30

Food/Clothing                                         90          Printing/Stationary                       70

Household Items                                      10         Car/Business Loan                       100

Gas, Electricity, Water div. by 4.3               35         Truck or Car:  Petrol                     40

Telephone                                              12          Maintenance                               20

Education/Entertainment                           25          Insurance                                   20

Personal Loans/Credit Cards                       61         Taxation/Accountant                   120

Doctors, Dentists, Prescriptions                   5          Wages:     Office Help                     –

Holidays and Gifts                                     5                          Field Help                      –

Miscellaneous                                         10          Office:       Equipment                     –

Other                                                     –          Rent                                             –

Other                                                     –          Miscellaneous                                 –

 

Total Personal Expenses                         $448        Total Projected Biz Expenses          $770

STEP 3

Total Personal and Projected Business Expenses                                                       $1,218

Minimum Sales Volume Required                                                                             $1,300

 

How to Work with your Budget

Use your Budget Planning Form to establish how much you need to earn each week. Once this is done place the estimates alongside the appropriate section of your weekly budget under ALLOTTED. Set your weekly goal, and write it at the top of your form next to GOAL. You can then forward plan for up to three months ahead, forecasting and allowing for monthly, quarterly and yearly bills.

Deposit all of your earnings for the week into your Business Account. Write this amount next to BUSINESS EARNINGS DEPOSITED. Then in the BALANCE column of the BUSINESS EXPENSES half of the form move downwards, deducting the allotted amount for each section from the sub-total directly above it. When you arrive at the section marked WAGES write the amount you have drawn for your own wages on the LIVING EXPENSES form under DEPOSITED. Go through the same process for this form also.

Whenever you draw a cheque or make a payment for one of the sections listed, write down the amount paid under DRAWN. Then record the Cheque No. in the appropriately marked column, and record the date that the cheque was presented in the column marked SPENT. Most times you will actually spend the amount either paying your bill by cheque or by drawing and spending the cash amount drawn. However, there will be times when you draw the cash out but you don’t end up spending the full amount, at which point you would carry the outstanding balance forward to the following week.

Whenever you do not draw on the amount allotted to a particular bill, write the amount allotted under SAVED, and carry it forward to the next week. You will find that this column builds up over a period of time until it is time to pay the allocated bill. At this point, write your cheque, filling out the details in the first three columns and deducting the amount from the forwarded column, remembering that you will also be adding that particular week’s allotted contribution as well.

There will be times when you need to pay a bill before the amount saved covers the amount required. At this point your FORWARDED column will go into a negative balance on paper, but you bank account will stay in credit because of the money saved towards other sections on your list. It is important that you work with your budget sheets rather than your bank balance though, as they will give you structure to your saving and spending. Your budget sheets also allow you to know that you can only reward yourself for earnings over and beyond your regular commitments. You will probably find however, that once you begin to see results using this system you would rather contribute more towards your savings and investments than waste your money by spending it unproductively.

There will be times when you earn a lot more than the goal you have set yourself for the week’s takings. When this happens my suggestion is this:

  • Determine the effect that your increase will have on the amount of tax you need to pay and set an appropriate amount aside for the taxman. That is, if you still work within the tax system and aren’t running a not-for-profit organisation.  The rules are different if you run a not-for-profit organisation, so look into it if you can. There are lots of videos on youtube about whether or not tax is mandatory (it’s not), so check them out.
  • Put half of what is left over into a savings account.
  • Take the remaining amount and do something that you have always wanted to do, or buy something you have always wanted to buy. This is ‘motivation money’; it is your personal reward for being productive. Take a weekend away with that special someone in your life, buy yourself the latest CD that you like or spoil the children. This reward money will motivate you to continue your high level of performance.

 

 

You can read in next article about: Seven Principles of Prosperity

 

Making Your Business Profitable

August focus: Domestic Cleaning Service

Making Your Business Profitable

Asking for and Managing your Money

You may ask ‘How much do I charge for a particular job?’ The answer to that is dependent upon not only the type of service but also how good your negotiation skills are and what the client agrees to pay. The service is worth whatever you are able to charge, and that is dependent upon your ability to negotiate and your choice of people to negotiate with (and your quality of service, of course).

You can choose to be flexible with some people if you feel that it will land you the job, or you can set your fees at a certain rate and stick to them. The choice is up to you. Personally, I would set my fees and stick to them, because if two clients know each other and you charge less for one than the other, eventually they will compare prices and one of them is going to be very upset with you. The fee for service will depend on the type of service needed and the length of time required to do the job. Many times you will be asked to quote on services other than Regular Maintenance cleaning. Also, some pensioner clients want someone who not only does the cleaning but will also listen to them, someone who will be a friend, a confidant, someone to be with when they are at home alone.

Generally, your hourly rate starts at around $25-$30 if you are working in Sydney, but you are able to ask for more money if the client requests a Spring-Clean. What enables you to charge a better price is your skill in presenting and doing the service, as well as asking for the money. This skill is one you should learn for any service you provide. Feeling good about charging is a vital part of being financially successful. If you cannot look your client in the eye and say “that’ll be $200 for your Spring-Clean Mrs Jones”, before you start the job, you are already behind the eight ball. Not being able to ask for the amount of money that the job is worth is a sign that you need to work upon your self-esteem and your attitude towards money.

Money has had a bad rap from the media and the Church, and the general population of society has been taught that it is not OK to charge. Spiritual law says that ‘the love of money is the root of all evil’, and that ‘the meek will inherit the earth’. However, some teachers of spiritual laws have been implied that charging for your services is not spiritual and have also implied that it is better to wait until you die before you experience wealth and abundance. Well, I ask you this – are you waiting to die before you would like to share in all of life’s experiences? I know that I am not.

Wealth has been given the image that the only way it could have possibly been created is in a dishonourable or dishonest way or through the exploitation of others somehow. Generally, those who do manage to create a wealth of abundance for themselves (through their own efforts) are sneered at, and it is assumed that the wealth was created illegally or criminally somehow. Jealousy and laziness are often behind the comments made by those who do nothing about creating their own abundance.

You will earn very good money in your new domestic cleaning business, and if you follow these guidelines you will go on to become very successful, not only in this business but also in any other venture you try as well. If your money is managed well it will allow you to gather together as many of life’s experiences as you can. This could include travel, education, entertainment, investments or just the simple enjoyment of being independent in both your finances and your career.

If you have difficulty charging it is not because you are a cleaner, but rather because you have not developed your own identity and value. In order to overcome this, practice not doing anything for anyone without charging for it. Do it for one month, and if you can’t do it for a month, do it for a week. All sorts of objections within yourself will come up, like ‘am I worth it?’ ‘Why would anyone want to pay me to do this for them?’ and ‘Why should I be paid so well?’ The next time someone asks you to do something for them that you would normally go ahead and do and then feel resentful of, tell them that there is a charge for your help now. If they look horrified or try to make you feel guilty for putting a price on your effort, tell them that you are working on raising your prosperity consciousness and they just have to go along with it or they can find someone else to help them out. You have to become comfortable with charging or you are not going to raise yourself to the next level in your own development and you won’t be able to make a success of being self-employed.

Once you have overcome the fear of charging for your services, you will then need to address the issue of setting financial goals for the week and distributing the income once it is made.

 

 

You can read in the next article about: Budgeting for Business and Personal Needs

 

Questions Regarding the Last Few Articles

August focus: Domestic Cleaning Service

Questions Regarding the Last Few Articles

Answer these Questions and Test your own Preparedness

What factors that are within your control will determine the length of time that it will take to build your client base?

At what time during your business will you find that you do the most number of Special Cleans?

Why should you accept these requests?

When you are doing the quote and have given the client your version of the ’Terms of Business’ and ‘Service and Commitment’ form, what specific points should you explain to the client about your service? How do you think this will influence the client? What do you need to watch out for and how will these forms protect you?

After a job is completed there is something that is recommended that you do in order to retain the booking. What is it and how would you ensure that your client was happy before you leave the house?

Some clients are not at home when you do their work. If you discovered that your client was unhappy with your work after you had been there, when and how would you offer to solve the problem?

Why is it important to write down your list of services?

What is the benefit of separating the services, both for you and for the client?

At what point in your business could you go from charging by the hour to by the job, if at all?

What factors would influence whether or not you can charge by the job?

What is required of you to do when you clean a Bathroom at a Maintenance clean? (List in logical order)

What is required of you to do when you clean a Kitchen at a Maintenance clean? (List in logical order)

When should you provide your own products and equipment?

.

You can read in next article about: Making Your Business Profitable

Service and Commitment

August focus: Domestic Cleaning Service

 Service and Commitment

Service and Commitment Form

The form you see below will assist you in communicating how you operate your business to your client. You can either send this form out in the mail with your terms of business, or hand it to your client at the time that you do the estimate while in their home. Take whatever information you need to from what you see below to assist in the prevention of problems arising with your clients. They were used in my business, and helped clarify the boundaries that needed to be put in place to make sure everyone played by the rules. You may want to make yours sound less legal and more conversational though, as some people found the wording on my documents too harsh. Continue reading

Terms of Business

August focus: Domestic Cleaning Service

 Terms of Business

Wording for your Terms of Business Forms

Written below is the wording that you can use on your terms of business forms.  You should only use whatever reference to yourself is appropriate though i.e. if you work on your own then you say ”I”, ”me” or ”my” wherever you see a choice between that and “We”, “our” or “ours”, but if you work as a couple then you would use the latter reference to yourselves.

This form came into being from years of having run a domestic cleaning business, and contains all the points that you will need to include when you do the same. Obviously, you’ll need to create your own logo and letterhead on which to put this text, but feel free to copy what I have written below.  You will also need to look up correct costs for the insurance mentioned in the wording below if you don’t live in Australia, as well as the correct phone number to call in your own country for your clients to get in touch with insurance companies that provide Domestic Workers Compensation insurance.

Here is the wording: Continue reading

The Build-up Period – Part II

August focus: Domestic Cleaning Service

  The Build-up Period - Part II

Keep Good Records!

If you give an estimate over the phone remember to write it down next to the client’s name, address and phone number. If you forget what you said when you were on the phone, the client may try to argue with you about your fees, so make sure that you write down everything that was said by both of you. You can then correctly remind them of how the conversation went, and you will have an assurance that will be lacking if you can’t remember what was said. Continue reading

Acceptable Rates to Charge in Sydney

August focus: Domestic Cleaning Service

 Acceptable Rates to Charge in Sydney

Sydney: Home Cleaning Rates

The rates chart below outlines fees that are acceptable in most areas of Sydney. However, there are some areas that you will not be able to charge these rates and others where you can charge more. Basically, the areas of Sydney where these rates are acceptable are: Continue reading

Formulas for Giving Estimates

August focus: Domestic Cleaning Service

 Formulas for Giving Estimates

How Long Will It Take?

This table is a guideline to use when estimating over the phone how long it will take to do the work involved at a person’s home. You will need to confirm the estimate once you arrive at the job. Continue reading

Giving Estimates over the Phone

August focus: Domestic Cleaning Service

 Giving Estimates over the Phone

Phrases to Use

Believe it or not there are some simple psychological terms and phrases that if used correctly can lead your potential client into a booking that they were only thinking of making, not necessarily intent on doing. Please learn these phrases and use them, as they will definitely influence your callers’ decision to use your service. Continue reading