Taking the Bookings

August focus: Domestic Cleaning Service

  Taking the Bookings

Booking Form

Below is a booking for all laid out for you to copy and use when taking bookings over the telephone in your new Domestic Cleaning Business.

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Date of Inquiry  ………………………………………………..                    Inquiry or Booking  ………………………………………

 

Source of Inquiry   ………………………………………….……….          Date of Follow-up   ……………………………………..

 

Client’s Name  ……………………………………………………………   Phone (h)……..……………………(m)……..……………….

 

Address ……………………………………………………………………………………………………………………………………………………..

 

……………………………………………………………………………………………………………………. Postcode ……………………………..

 

Service Recommended:………………………………………………………………………………………………………………………………….

 

Client’s Response :…………………………………………………………………………………………………………………………………………

 

Date and Day of Service:  Date……………………………………………. Day (circle):   Mon   Tu   Wed   Th   Fr   Sat

 

Time:……………A.M. / P.M.   Week:  1  /  2  (on the roster)     Hrs Estimated:…………. Service Fee:  ………….

 

Rate:………………Extra Fees:………………..     Com. Client     Pay Upfront:    Cancellation Fee:       Insurance:

 

Teams of Two:    Weekend Charges:        (circle) : Weekly /  Fortnightly / 1-off  / Monthly / Reg  Maint

 

Ext Maint  /  Spring Clean  /  Vacate  /  Invoice  /   Pensioner  /  Oven   / Ironing  / Windows  / Office

 

Renovation Clean:           House / Unit /  Office / Shop          Storeys:   S  /  D  /  T  /  Split  /  Stairs

 

Bedrooms: 1,  2,  3,  4,  5      Study          Rooms not to be cleaned: …………………………………………………….

 

(circle)   Family / Dining / Kitchen      Bathrooms:      (1 or 2)/ Ensuite / Spa / Toilet 1, 2 / Powder Room

 

Laundry/Toilet    Lounge / Dining / Sunroom     Kitchen: S / M / L     Entry Hall     Balconys / Verandahs

 

Robe: Mirror / Plain           Windows style:…..……………………………….……………………….        Rumpus Room

 

Floors (circle):  Marble / Wooden / Slate / Cork / Carpet / Tiles   Mop Wooden  /  Tiled  Floors:   Y / N

 

Other: ………………………………………………………………………………………………………………………………………………….

 

Cleaning Kit required:   Y / N          Clients Products/Equipment:  Y / N               Key Given:   Y  /  N

 

Messages and Instructions…………………………………………………………………………………………………………………….

 

………………………………………………………………………………………………………………………………………………………………

 

 

You can read in next article about: Mobile and Home Phone Inquries 

 

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