Tag Archive | Golden rule

Pieces in a Puzzle

Aug16

August focus: Domestic Cleaning Service

pieces in a puzzle

Pieces in a Puzzle

Even after reading all of this and becoming fairly good at the suggestions in this month’s articles,  there will still be times when just everything seems to go wrong for you with a particular client. Even though you have all good intentions, you must remember this: just as they are looking for the right person to help them with their cleaning, so too are you looking for the right clients to serve. Everyone wants the right pieces in a puzzle. You want your clients to be right for you, and your clients want you to be right for them. Continue reading →

Gaining Trust and Confidence

Aug15

August focus: Domestic Cleaning Service

gaining trust and confidenceGaining Trust and Confidence (of the Client)

Making an Impression when you Arrive

It is always advisable to meet the client at an allocated time that is not the time set for doing the work, and when you do meet your client for the first time, a better impression will be made if you arrive wearing the clothes of a businessperson. This means, a business jacket and matching pants (or skirt). This will immediately impress upon your client that you take this business seriously, and that you will provide a professional level of service. Without even having to open your mouth, much will be said about you that words won’t then have to express or explain. Continue reading →

Planning Ahead

Aug14

August focus: Domestic Cleaning Service

 planning ahead

Planning Ahead – Keep your Diary Close-by

Always have all of your client’s details and your diary or roster with you while you are working. If you need to contact the next client to inform them that you are running late you should be able to access their details at all times. This also allows you to accept a one-off job if it comes in, giving you the opportunity to earn the extra income. It gives you the option to say ‘yes’ or ‘no’ to a request for you to work that same day. Continue reading →