Getting the Job Right

You will find that even though you have a set of basic tasks to perform in each room that are fairly consistent in each house you go to, every client has their own special task and their own special way they like it to be done. Just find out what it is and make sure that it is done – it’s easy. Then you can guarantee that they will be happy. Spend time talking with and discussing those things that your client needs. If you have difficulty talking to and understanding your client ask them to speak slowly for you. For example, some clients are happy as long as the mirrors are perfect, or as long as the dishes in the sink have been washed up and put away etc. Continue reading →